Shipping FAQ

We offer free standard shipping on ALL orders worldwide* (no minimum!)

All orders come with a tracking link and number, which you will receive in an email once your order has been dispatched.

Once you receive a confirmation email that your order has been shipped, please allow between 7-14 business days for your order to arrive.

If you have any questions regarding your order, please contact Sales@thefitshop.co

Which countries do you ship to?

We ship worldwide and all orders are dispatched within 5 business days of placing your order. 

Can I track my order?

Yes, all orders come with a tracking number, which you will receive in an email once your order has been dispatched.

 What if my item arrives damaged or is lost in transit? 

We inspect every item before it is shipped out, therefore, we cannot accept any responsibility once it has left our warehouse and if your item is lost in transit or arrives damaged due to carrier carelessness. Please contact the shipping carrier for further information on your order. We would also be happy to assist should there be any problems: Sales@thefitshop.com. Please note, we are not responsible for stolen packages or any address and order errors made by the customer.

Currently, we’re not shipping to Afghanistan, Cuba, Guatemala, Iran, Mexico, North Korea, South Africa, Sudan, Syria and Yemen due to unreliable shipping carrier services.

**Please allow extra time during busy periods (i.e. Christmas).